Frequently Asked Questions – FAQs
For your convenience, our most common customer questions are answered right here. View all of the FAQs or select by category.
We hope this never happens to any of our patients, but if it does, it is best to first call the emergency room and then contact our office immediately thereafter.
Pokey wires may occur during orthodontic treatment, as it means the teeth are moving and getting straighter. If the wire is not causing you severe discomfort, we usually recommend placing wax over the end of the wire (a team member will show you how to do this). You can also our 24-hour number to speak to someone about your specific case.
The best thing to do is to call the office and speak to a team member if you have a broken bracket. We ask that you do this so we can ensure that there will be enough time to repair it at your 4-6 week adjustment appointment. We know your time is valuable, and we try to avoid anyone having to come in for an extra appointment.
We strive to be on time for our patients, and encourage our patients to come on time or slightly early to their appointments. Because our appointment times are so short, we recommend avoiding coming late to an appointment to avoid any delays in treatment.
We know time is valuable to everyone. We recommend avoiding cancellations if at all possible to prevent delays in treatment. Canceled appointments almost always delay treatment. Please contact us during normal business hours if you have an emergency and must cancel your appointment.
Please call the office during business hours to schedule an appointment, or you can leave a contact us note and we will call you to schedule an appointment.
We try to encourage our patients who are happy with our service to reward their friends as well. Although we cannot offer a monetary discount or incentive for your referral, we hope you reap the benefits of knowing you have helped grow our practice and Kragor Orthodontic family!
Yes we do! Currently we offer 3% off of the total treatment fee if cash or check. A 2% discount is offered for use of credit or debit card is used, and treatment is paid in full.
Yes we do! We recommend you to visit our office for a complimentary consultation to find out more!
We accept benefits from almost all major insurance companies common in the area. We encourage you to call our office and to speak with someone knowledgeable on our team.
Our office mostly uses non-latex products. Since Dr. Ambre Kragor has a latex allergy, she strives to ensure that none of her patients (or herself) will be exposed to latex. However, please make the team aware if you have a latex allergy or anything else in your medical history that needs attention.
Every case is different. Rubber bands/elastics are use to help correct your bite. Often times the only way a bite can be corrected is with rubber bands; other times, no rubber bands are required. We try to make this fun for everyone by offering both clear and neon colored rubber bands.
Yes, absolutely. Both doctors played sports and one played a musical instrument as well during orthodontic treatment. We recommend every patient wear a mouth guard while playing sports. Musical instruments may take some getting used to with braces, however after a week or so the patient usually forgets they have braces.
One of the doctors determine what type of retainer you will have at the end of treatment. This is personalized for each patient and depends largely on how they presented prior to orthodontic care. This is to ensure that all patients will have a stable result for years to come after they complete their orthodontic care.
Yes absolutely! We strongly believe having a clean mouth and proper oral health are more important than orthodontic care. We do not begin orthodontic treatment until we have spoken to your family dentist to ensure you are up to date with your cleanings and are cavity free. It is very important to us that you take the best care of your oral health as possible. During orthodontic care, we recommend you maintain your cleaning appointments. We often will remove the arch wires to facilitate a more thorough cleaning by your family dentist.
Our adjustment appointments are generally spaced out between 4 and 8 weeks depending on the phase of treatment you are in. Earlier in treatment, we may see you every 8 weeks. Later in treatment, we may need to see you every 4 weeks. However, we strive to work with our patients’ schedules to ensure that we meet their needs and have the best quality of care.
With traditional braces, it is best to avoid any foods that are hard or sticky and may potentially break off brackets. Broken brackets will delay treatment time, so we recommend avoiding foods like pizza crusts, gum, sticky candies, caramels, hard candies, suckers, popcorn, soda/pop, or any foods that may potentially break your brackets or cause cavities. A complete list of foods to avoid will be provided for you at the day of your bonding appointment (when the braces go on).
With Invisalign patients, one of the benefits of Invisalign is the ability to not be restricted with the type of foods a patient can eat. However, we recommend speaking to your orthodontist for a specific list if you have questions.
The answer to this question is variable. Everyone is different, and everyone’s tolerance of discomfort is different. Some patients believe braces are most uncomfortable the first few months of treatment when your teeth are moving the most (because they are the most crowded). Other patients have had little or no discomfort. We strive to use very gentle mechanics to ensure our patients stay as comfortable as possible, particularly in the beginning of treatment.
Every patient has a different occlusion, and different diagnosis. Due to this, we cannot answer this question without seeing you for an initial consultation. The average patient is in braces for less than two years. Some patients may only need braces for six months, and other cases require three years. We recommend for you to visit us for an initial free consultation to get a more accurate answer to your question.
Since every patient has a different clinical presentation and different diagnosis, we recommend that you to come to our office for a complimentary consultation where we will also work to find a financial solution that works best for you and your budget. We strive to ensure that orthodontic care is affordable for everyone, so no one feels a financial burden to better their smile and facial profile.
We recommend for every child or adult over the age of 7 see one of our doctors for a complimentary initial consultation. One or both of the doctors will determine if you are a candidate for braces. Our doctors do an excellent job of answering this question honestly and with integrity.