Thank you all for being patient with us during this COVID-19 pandemic. We closed our office temporarily to allow for slowing the spread of the virus as recommended by the CDC, GDA, AAO, and GAO. Currently the restrictions have been lifted and we are working towards opening our office SAFELY. Our goal is to continue care with all of our patients in the safest way possible. We have deep cleaned our office, and will continue to provide OSHA compliant sterilization techniques and proper PPE to keep you all safe and our team safe.
We will be contacting you to begin scheduling appointments. At this time if you are unable to attend your appointment or do not feel comfortable doing so please let one of our team members know so we can best accommodate you. Please be patient during this time as we expect a higher than normal call volume and assure you we will get back to you as soon as possible should we miss your call. You are important to us and we are working around the clock to ensure the best care possible for you!
We will be screening our patients with a questionnaire and a required consent form by our insurance carrier. If you are sick, or have been sick recently, or around those who have been sick, we recommend you reschedule your appointment at this time.
We recommend you wash your hands upon entering the building. We will have and sanitizer stations available for you prior and after your appointment. Our brushing station is currently closed, and we recommend you brush and floss prior to your appointment if possible.
Our waiting room = your car
If possible, please wait for your child in your car. Finally you can catch some alone time (maybe). If you need to speak with one of our doctors or clinicians, please contact us via phone and one of our team members will discuss with you. You may also FaceTime us during the appointment via your child’s cell phone if needed.
We unfortunately cannot supply facemarks at this time. Only one parent allowed per patient in the clinic to reduce the number of bodies in the clinic. Should you not have a facemark, we ask that you remain in your car if possible. If you do not own a facemark, a scarf or covering is acceptable.
We will keep on track
Our goal is to ensure that your orthodontic progress continues on time and on track. We will be extending our hours and adding additional clinic time to ensure our patients are receiving the care needed to address any downtime from this pandemic. Contact us should you have any questions.
We are digital
Should you need to contact one of our doctors, but don’t feel comfortable coming in. Please call our office and schedule a virtual appointment. One of our doctors will reach out to you and answer any questions or concerns you may have virtually if you are uncomfortable attending your appointment.
Thank you so much! Drs. Andy and Ambre Kragor and the Kragor Fam Bam.